DiscoverConfessions of an ImplementerFrom Fragrance To Framework: Organizational Change That Sticks with Tom Tompkins
From Fragrance To Framework: Organizational Change That Sticks with Tom Tompkins

From Fragrance To Framework: Organizational Change That Sticks with Tom Tompkins

Update: 2025-08-27
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Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.


 


Let’s dive in!


 


In this episode, I sit down with Tom Tompkins, an EOS Implementer, who shares how EOS empowers leaders to make faster, more effective decisions, especially in smaller companies where impact is immediate. From aligning culture and hiring, to focusing sales strategy on real customer needs, Tom unpacks what drives lasting organizational change.


 


00:47 Journey from Engineering to Sales


02:50 The Allure of Small Businesses


04:53 From Sales to Business Development


09:47 The Fragrance Industry Turnaround


13:05 Navigating Family Ownership and Partnerships


14:23 Building a Revenue Function


19:17 The Role of Retailers in Sales


21:35 Creating a Collaborative Sales Process


27:25 Formulating Scents: The Science Behind the Art


30:52 The Importance of Accountability in Teams


33:23 Discovering EOS: A Turning Point


35:59 Building a Consulting Practice During the Pandemic


37:32 The Point of Transformation in Leadership


40:35 Preparing for EOS Implementation


42:32 Defining Target Markets: A Common Misunderstanding


45:05 The Role of Culture in Hiring


47:24 The Cost of Bad Hires


50:22 Finding the Right Clients


53:40 Connecting with the EOS Community


 


Episode Resources


 


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From Fragrance To Framework: Organizational Change That Sticks with Tom Tompkins

From Fragrance To Framework: Organizational Change That Sticks with Tom Tompkins

Talent Harbor