Any one of us can experience financial hardship because of an unexpected life shock. Things like losing a job, becoming ill or losing a loved one can have a huge impact on our finances and our lives. On this episode of ‘The penny drops’ Andrea Fox speaks to Duncan James, singer, actor and TV presenter best known for being part of the boyband Blue, who shares his personal story of financial hardship. Joining him is Jo Kerr, Director of Impact and Innovation at Turn2us, who guides us through the options and support available for people in need.

About Turn2us

Royal London has partnered with national charity Turn2us to help more people prevent a life shock from becoming a crisis. Turn2us helps millions of people in financial hardship each year, supporting them to get access to benefits, grants and support services. You can find out more about their services by visiting the website – www.turn2us.org.uk – or you can call the free helpline on 0808 802 2000 (open 9am – 5pm, Monday – Friday).



How can you find more information?



Royal London recommends you seek professional independent financial advice before making financial decisions, if you are able to. You can learn more about the value of financial advice on our website, or visit Unbiased to find a trusted professional in your area.



For more support and information on the topics discussed in this episode, including financial help and guidance and mental health support, visit the following websites: 



Mental health support



Mind

Website: www.mind.org.uk

Telephone: 0300 123 3393



Help with debt



StepChange

Website: www.stepchange.org

Telephone: 0800 138 1111



General financial information and support



Citizens Advice

Website: www.citizensadvice.org.uk

Telephone: 0800 144 8848 (England), 0800 702 2020 (Wales)



Money Advice Service

Website: www.moneyadviceservice.org.uk

Telephone: 0800 138 7777 (England), 0800 138 0555 (Wales)



This episode was recorded remotely in November 2020 during the coronavirus outbreak. For the latest information on financial support and benefits, visit gov.uk/coronavirus. Please note that all topics discussed in this episode can vary depending on your personal circumstances. Any figures quoted were accurate at the time of recording.