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Hidden Risks in Property Maintenance

Hidden Risks in Property Maintenance

Update: 2025-08-04
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Jason from TAPI joins us to discuss how modern maintenance systems are transforming property management and helping property managers fall back in love with maintenance processes. We explore the inefficiencies of traditional maintenance workflows and how technology can eliminate the frustrating guesswork and communication breakdowns that plague property managers.

• Traditional maintenance processes involve multiple communication points that waste valuable time
• Documentation is critical – the number one reason insurance claims get rejected is lack of maintenance notes
• Visibility of maintenance jobs helps both property managers and tenants track progress and resolution
• System automation creates consistency regardless of property manager experience levels
• Detailed maintenance records provide accountability for all parties when mistakes happen
• The Property Maintenance Index provides quarterly data on common maintenance issues and costs by state
• Offshore team members can effectively manage maintenance when given proper responsibility and tools
• Implementing new technology requires full team commitment rather than partial adoption
• The goal is to help property managers feel in control of maintenance rather than overwhelmed by it

Think maintenance, think TAPI. Contact us for a demo to see how our system can transform your maintenance processes and give your property managers valuable time back in their day.


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This podcast is kindly sponsored by The Efficiency Co.

We are a dedicated consultancy, training, and support partner for innovative real estate organisations.

Specialising in agency operations, team development and technology integration, we provide the insight, support, and training to maximise your performance.

Our toolbox includes 1:1 Coaching for industry pros, 1:1 Personal Strategy Sessions, Team Engagement Workshops and Bespoke Agency Consultation

This podcast is sponsored by West Oz Trades.

West Oz Trades are the team to service and install your air conditioning systems in Perth Western Australia. WestOz Trades Air Conditioning Services | Perth, Western Australia

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Hidden Risks in Property Maintenance

Hidden Risks in Property Maintenance

Ashleigh Goodchild