Hiring, Technology, and Rebooking with the Largest Independent Mobile Grooming Biz in Tampa
Description
Summary
In our latest episode of The Daily Groomer, I talk with Gretchen McManus, founder of Rover Done Over, about how she grew her Tampa-based mobile grooming business from a single van to a fleet of eleven. She shares the strategies that helped her scale—like building a strong team, retaining groomers, and creating systems that actually work. We also get into the lessons she’s learned through industry shifts and why she’s thinking carefully about franchising.
Timestamps
07:23 Dynamic Truck Assignment System
11:09 Grooming Service Congestion Relief
20:02 Franchise Growth Challenges Impact Groomers
25:44 Post-COVID Workforce Changes
28:37 Client Follow-Up System Overview
32:42 Appointment Booking Strategy
Stay connected with our guest speakers! Follow them on their social media @Rover Done Over Mobile Pet Grooming. For more grooming tips, insights, and stories, check out our website at The Daily Groomer. Join and be part of The Daily Groomer Community!
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