DiscoverThe Resilient RecruiterHow Candidate Experience Became My Primary Growth Engine, with Anthony Lewis
How Candidate Experience Became My Primary Growth Engine, with Anthony Lewis

How Candidate Experience Became My Primary Growth Engine, with Anthony Lewis

Update: 2025-08-20
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Description

Most recruitment agencies waste £50+ per cold call meeting. Anthony Lewis found a better way to scale from startup to 50-person team.

Anthony's team made 1,500 cold calls for just 27 placements. That 1.8% conversion rate would panic most agency owners. Instead, he built a candidate experience system that turns rejections into revenue.

What You'll Learn:

  • How to build agency growth without expensive cold calling

  • Business development strategies that actually work

  • How 86% candidate satisfaction became his competitive advantage

  • Agency scaling secrets from startup to 50 employees

  • Why treating candidates like future clients changes everything

Key Insights:

  • 9:39 Why purpose prevents fee-chasing behavior

  • 24:53 What "psychological safety" means for performance

  • 35:30 Why individual KPIs beat generic targets

  • 45:43 The candidate feedback system that drives growth

  • 50:26 How the MD personally calls every unhappy candidate

Anthony Lewis Bio and Contact Info 

Anthony is passionate about the careers of public sector leaders, and for over a decade has supported organisations nationally to attract and hire the best talent. Whether interims, Non Execs or people into permanent roles, Anthony is never happier than when helping people fulfil their career ambitions. 

Anthony is Managing Director at Tile Hill, a public sector-focused executive recruitment company, and is hugely proud of the achievements of the business and those around him. From having been awarded Best Company to Work For, Best In House L&D at the 2024 REC Awards, the Best Candidate Experience category at the 2024 Tiara Awards, and most recently voted the number 1 interim service provider in the Institute of Interim Management Annual Survey, it is a reflection of the values led approach and passion that Tile Hill's team show as they approach their work every day. With an EVP of #Lovetheimpactyou make, we are all inspired to make a difference for those who are shaping the society we live in.


People and Resources Mentioned

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How Candidate Experience Became My Primary Growth Engine, with Anthony Lewis

How Candidate Experience Became My Primary Growth Engine, with Anthony Lewis

Mark Whiby and Anthony Lewis