How Emma-Louise Parkes Elevates Client OnboardingUsing a Welcome Series Podcast
Description
Do you want to improve your client onboarding process to enhance your client engagement? In today's episode, Emma-Louise Parkes explores the power of private podcasting in elevating client onboarding and engagement. With her pioneering approach, Emma-Louise has harnessed the intimacy and accessibility of audio to deliver a personalized welcome series for her coaching clients.
Through short, impactful episodes, she introduces key concepts, sets expectations, and lays the groundwork for a successful client-coach relationship. This innovative method not only prepares clients for their journey ahead but also adds a unique, engaging element to her services, leading to increased satisfaction and retention
[1:00 ] Emma-Louise's appreciation for Hello Audio and its impact on her business setup.
[4:00 ] Early adoption of private podcasting and initial challenges encountered.
[5:06 ] Introduction of the welcome series for one-on-one client engagement.
[9:00 ] The evolution and adaptability of the welcome series content over time.
[15:00 ] Utilization of private podcasts in the mastermind group "Quiet Power".
[19:00 ] Offering meditation as a digital product through private podcasting.
[25:00 ] Plans for launching a subscription model to support consistent mindset work.
Links Mentioned:
https://www.linkedin.com/in/emmalouparkes/
https://www.facebook.com/theambitiousintrovert