How H&R Block Is Building Its Money App For The Masses
Update: 2024-08-22
Description
You likely know the brand H&R Block. But more than two years ago, the tax-preparation chain launched Spruce: an app that connects to a debit card and savings account where funds are held at its bank partner, Pathward.
Today on the show, Mary sits down with John Thompson, vice president of product management for financial services at H&R Block. They chat about how consumers find Spruce (including at physical locations) some of the major misconceptions of financial health and the challenges of when faster (and slower) payments occur. John also talks about his love-hate relationship with the tax refund.
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