On this week’s episode, we’re joined by Tonya Mork of Know the Code. Tonya likes to rethink the way she does things to find a better path, one that is more efficient, effective, leads us forward, and is balanced with intent.

She likes to share ideas, plant seeds, and inspire folks to consider a different approach. Her blog (Hello from Tonya) is all about the way she thinks. It’s meant to inspire you to stop, assess, and rethink the way you are doing things.

In this 30-minute episode Brian Gardner, Lauren Mancke, and Tonya Mork discuss:

• Tonya’s 30-year career


• Not letting an ugly twist in life stop you


• Monetization strategies for an educational business


• Being an expert before you’re an educator


• Expanding beyond your current training areas


• Opportunities in the community for educators

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The Show Notes

• Follow Tonya on Twitter


• Follow Know the Code on Twitter


• Hello from Tonya


• Know The Code


• Visit Know The Code on Facebook


• Finding your Purpose in Life

The Transcript

How to Build an Online Education Business

Jerod Morris: Hey, Jerod Morris here. If you know anything about Rainmaker Digital and Copyblogger, you may know that we produce incredible live events. Well, some would say that we produce incredible live events as an excuse to throw great parties, but that’s another story. We’ve got another one coming up this October in Denver. It’s called Digital Commerce Summit, and it is entirely focused on giving you the smartest ways to create and sell digital products and services. You can find out more at Rainmaker.FM/Summit.

We’ll be talking about Digital Commerce Summit in more detail as it gets closer, but for now, I’d like to let a few attendees from our past events speak for us.

Attendee 1: For me, it’s just hearing from the experts. This is my first industry event, so it’s awesome to learn new stuff and also get confirmation that we’re not doing it completely wrong where I work.

Attendee 2: The best part of the conference for me is being able to mingle with people and realize that you have connections with everyone here. It feels like LinkedIn Live. I also love the parties after each day, being able to talk to the speakers, talk to other people who are here for the first time, people who have been here before.

Attendee 3: I think the best part of the conference for me is understanding how I can service my customers a little more easily. Seeing all the different facets and components of various enterprises then helps me pick the best tools.

Jerod Morris: Hey, we agree — one of the biggest reasons we host a conference every year is so that we can learn how to service our customers, people like you, more easily. Here are just a few more words from folks who have come to our past live events.

Attendee 4: It’s really fun. I think it’s a great mix of beginner information and advanced information. I’m really learning a lot and having a lot of fun.

Attendee 5: The conference is great, especially because it’s a single-track conference where you don’t get distracted by, “Which session should I go to?” and, “Am I missing something?”

Attendee 6: The training and everything, the speakers have been awesome, but I think the coolest aspect for me has been connecting with both people who are putting it on and then other attendees.

Jerod Morris: That’s it for now. There’s a lot more to come on Digital Commerce Summit, and I really hope to see you there in October. Again, to get all the details and the very best deal on tickets, head over to Rainmaker.FM/Summit.

Voiceover: StudioPress FM is designed to help creative entrepreneurs build the foundation of a powerful digital business. Tune in weekly as StudioPress founder Brian Gardner and VP of StudioPress Lauren Mancke share their expertise on web design, strategy, and building an online platform.

Lauren Mancke: On this week’s episode, Brian and I will discuss ways to build an educational Genesis business with Tonya Mork from Know the Code.

Brian Gardner: Hey, everyone. Welcome back to StudioPress FM. I am your host, Brian Gardner, and I’m joined, as usual, with the vice president of StudioPress, Lauren Mancke. I’m very excited about today’s show because we’re continuing our series where we talk to members and experts, mind you, of the Genesis community.

Today, we’re joined by Tonya Mork of Know the Code. Tonya likes to rethink the way she does things to find a better path, one that is more efficient, effective, leads us forward, and is balanced with intent. She likes to share her ideas, plant seeds, inspire folks to consider a different approach. Her blog, Hello from Tonya, is all about the way she thinks. It’s meant to inspire you to stop, assess, and rethink the way you are doing things.

Tonya, it’s a huge pleasure to have you on StudioPress FM. Welcome to the show.

Tonya Mork: Hi, Brian. Hi, Lauren. Hi, everybody. Glad to be here with you guys.

Lauren Mancke: Yeah, we’re glad you’re on the show.

Brian Gardner: Now is this the first time you guys have talked to each other, probably?

Tonya Mork: Yeah, it is, actually.

Lauren Mancke: In person, yeah.

Brian Gardner: Cool. Yeah, Tonya and I have had a couple of good calls, which we’ll allude to throughout the course of the show. I’m going to just kick off and start a little bit personal.

Tonya, on the home page of your personal blog, you have 16 circles of words that describe you. I’m going to make it fun, and I’m going to ask you to pick three of those that most personify who you are, and why do you think that those three would be the top three?

Tonya Mork: Wow. Try to define a person in three different characteristics. That’s a tough thing.

Brian Gardner: Well, 16 seems like a lot, so I figured if we narrowed them down to the best of the best, you could tell us in a nutshell who you are.

The Three Characteristics That Define Tonya

Tonya Mork: Okay. I think what defines me the most is that I unlock potential. I’ve been doing that my entire career — not only with people, but processes, with technology, and so on. The way that I do that is that I’m able to see what could be possible, what’s not there right now, and then I’m able to map out a way to move us to where we want to be.

If I were to look on that page, I’d say, okay, potential unlocker is one, and then the visionary leader is another. It takes a lot of vision to not only educate people, but lead people, manage people. To build websites, too, it takes a lot of vision.

The other thing to know about me is I’m a very happy person. Everything that I do, even back in engineering days when there was some tough problems, it didn’t matter. If I was in a boardroom or on the floor, I like to have fun. There’s a time for being serious, but you can still temper that with making sure that you’re having a good time and enjoying what you’re doing.

Lauren Mancke: You mentioned you’ve been in engineering. We know that WordPress has been around for just over 10 years of that time, but you’ve got a career that lasts more than 30 years. Can you give us a little bit of background about what you were doing before WordPress?

Tonya’s 30-Year Career

Tonya Mork: Sure. I’ve been in engineering since the mid-1980s. I used to be in the high-tech world, so the automation world. This world, for folks who don’t know, if you can think about anything — your computer that you’re looking at, your phone, your car — all these things are mass-produced. To put those things together, it takes a lot of automated equipment, robotic, different cells, instrumentation, quality-type processes that go through and they assemble, test, make, those types of things. That’s the world that I used to belong to. I held many different roles in that.

I started off as a tech, and then I moved into engineering. Then I went into some project management. I went into staff management, executive management, and so on. I had a whole path and trajectory that I went through long before I came to WordPress. Then life threw me a curve ball. There’s a chapter two that I know we’ll talk about. Then I found WordPress. This is how I ended up here, and we’ll talk about that here, I’m sure, as we move along in the interview.

Brian Gardner: Yeah. There’s so many people in the WordPress community, many of which are really new, new to blogging, new to devel