DiscoverSocial Media CX PodcastHow to Humanize Your Brand Voice on Social (Even with AI)
How to Humanize Your Brand Voice on Social (Even with AI)

How to Humanize Your Brand Voice on Social (Even with AI)

Update: 2025-12-24
Share

Description

Let’s talk about the thing that’s slowly killing your social media engagement: robotic replies.

Automation is efficient. AI is fast. But if your tone sounds like a bot, you’re missing the real opportunity: connection.


In this episode, I’m sharing The Humanization Reset. It’s a 5-step framework to make your brand sound more like a person (yes, even when using macros, templates, and AI tools). You’ll learn how to:

  1. Lead with empathy instead of instructions
  2. Mirror energy like a human, not a system
  3. Add just the right amount of brand personality
  4. Close conversations in a way that builds trust
  5. Use the “Read It Out Loud” Rule to pass the human check


Plus, I’m sharing real before-and-after examples and an action step that will majorly shift how your brand sounds online.


Mentioned in This Episode:

  1. eBook: Social Media Customer Service for Beginners
  2. Rate the podcast


Comments 
In Channel
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

How to Humanize Your Brand Voice on Social (Even with AI)

How to Humanize Your Brand Voice on Social (Even with AI)