DiscoverThe Contact Centre PodcastHow to Improve Your Call Centre Reporting
How to Improve Your Call Centre Reporting

How to Improve Your Call Centre Reporting

Update: 2020-11-30
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Colin Gill of Akixi joins us for a conversation for how contact centres can take their reporting to the next level, sharing lots of clever advice along the way.

In our discussion with Colin, we reveal lots of simple tips to help you improve your reporting, highlight some key mistakes to avoid and give extra advice on how you can make sure that you’re measuring the right things.

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How to Improve Your Call Centre Reporting

How to Improve Your Call Centre Reporting