We all have moments where our emotions get the best of us. Maybe it’s a tough conversation at work or a heated discussion at home. If you want to have more effective communication, you must increase your emotional intelligence.

In this episode, I’ll show you 3 simple steps to help you control your emotions and communicate how you’re feeling and what you need.

Plus, I’ll answer a listener’s question about dealing with that one person who always gets under your skin. I’ll also point out common mistakes to avoid when emotions are high, so you can keep your talks on track and effective.

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