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How to Use Payment Apps and Not Lose Friends

How to Use Payment Apps and Not Lose Friends

Update: 2024-07-12
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Payment apps like Venmo and PayPal have made it incredibly easy to split bills and settle debts without awkward face-to-face conversations. However, these apps can also cause tension between friends, particularly when there are petty or surprise requests. For example, a $4 Venmo request for a short ride to the hospital after a medical emergency ended a friendship. Studies show that people find requests for small amounts of money, $5 or less, rude and annoying, even if the amount is trivial. The context of the request matters, and people are more likely to accept requests that are made promptly after the exchange or payment. When it comes to dollar amounts, people tend to be okay with requests for more than $5, or for things that were discussed beforehand. However, requests for $5 or less can make the requester appear cheap and raise questions about their motivations. To avoid tension, clear communication is key. Before making any group payments, it's important to discuss how the bill will be split and ensure everyone agrees. Sending a payment request promptly after the event can also help avoid misunderstandings and resentment. However, sometimes the app doesn't accurately reflect the total cost, leading to disagreements about who owes what. For example, if someone orders shots for the table and expects everyone to pitch in, but some guests don't see it that way, it can lead to tension. To avoid this, it's important to have a clear conversation about who is paying for what. While Venmo has some best practices, such as only allowing one reminder for someone to pay, society doesn't have a formal code of conduct for dealing with money requests. This can lead to friction, as some people prefer to pay their way while others rely on an honor system.

Outlines

00:00:00
Introduction

This Chapter introduces the topic of payment apps and their potential to cause friction between friends. It highlights the ease of use of these apps for splitting bills and settling debts, but also raises the question of why money is often a touchy subject between people.

00:00:14
Payment Apps and Friendship Friction

This Chapter delves into the potential downsides of using payment apps for settling debts between friends. It explores how petty or surprise requests, especially for small amounts, can lead to tension and even the end of friendships. The chapter also discusses the importance of clear communication and prompt payment requests to avoid misunderstandings and resentment.

00:07:45
Conclusion

This Chapter concludes the discussion by summarizing the key takeaways about using payment apps for settling debts between friends. It emphasizes the importance of clear communication, prompt payment requests, and a shared understanding of financial expectations to maintain healthy relationships.

Keywords

Venmo


Venmo is a mobile payment service that allows users to send and receive money from friends and family. It is owned by PayPal and is popular for its ease of use and social features. Venmo allows users to make payments, split bills, and request money from others. It also has a social feed where users can see and comment on transactions, making it a popular platform for sharing financial updates with friends.

PayPal


PayPal is a global online payment system that allows users to send and receive money, make online purchases, and manage their finances. It is one of the largest and most widely used online payment processors in the world. PayPal offers a variety of services, including personal accounts for individuals, business accounts for merchants, and a mobile app for making payments on the go. It is known for its security features and its wide acceptance among online retailers and service providers.

Cash App


Cash App is a mobile payment and financial services app developed by Square, Inc. It allows users to send and receive money, invest in stocks and Bitcoin, and manage their finances. Cash App is known for its user-friendly interface and its integration with other Square services, such as Square Point of Sale. It is a popular choice for individuals and businesses looking for a convenient and secure way to manage their finances.

Payment Apps


Payment apps are mobile applications that allow users to send and receive money, make payments, and manage their finances. They have become increasingly popular in recent years, offering a convenient and secure alternative to traditional methods of payment. Some popular payment apps include Venmo, PayPal, Cash App, Zelle, and Apple Pay. These apps typically allow users to link their bank accounts or credit cards to their accounts, making it easy to transfer money between individuals or businesses.

Financial Etiquette


Financial etiquette refers to the unwritten rules and social norms that govern how people handle money in social situations. It encompasses aspects such as how to split bills, how to request money from others, how to handle debt, and how to discuss finances with friends and family. Financial etiquette can vary depending on cultural norms and personal values, but it is generally considered important to be respectful, considerate, and transparent when dealing with money in social settings.

Surprise Requests


Surprise requests refer to requests for money that are made without prior notice or discussion. These requests can be particularly awkward and uncomfortable, especially if they are for small amounts or if the person making the request is in a better financial position than the person being asked. Surprise requests can create tension and resentment, as they can be perceived as inconsiderate or demanding.

Petty Requests


Petty requests refer to requests for money that are considered trivial or insignificant. These requests can be particularly annoying and can damage relationships, as they can make the person making the request appear cheap or inconsiderate. Petty requests can also be a sign of poor financial planning or a lack of respect for the other person's time and resources.

Q&A

  • Why is money often a touchy subject between people?

    Money can be a sensitive topic because it often ties into our personal values, trust, and boundaries. Discussing finances can bring up feelings of shame, guilt, or even resentment, especially if there are differing expectations or misunderstandings about spending and repayment.

  • How do payment apps like Venmo and PayPal help smooth things over?

    Payment apps like Venmo and PayPal have made it incredibly easy to split bills and settle debts without the need for an awkward face-to-face conversation. They allow for quick and efficient money transfers, which can help friends keep things fair and avoid some of those uncomfortable in-person discussions about who owes what.

  • What are some common pitfalls when using payment apps for settling debts between friends?

    Things can go wrong when there are petty or surprise requests, especially for small amounts. For example, a $4 Venmo request for a short ride to the hospital after a medical emergency ended a friendship. Studies show that people find requests for small amounts of money, $5 or less, rude and annoying, even if the amount is trivial.

  • How can people avoid tension when using payment apps for group expenses?

    Clear communication is key. Before making any group payments, it's important to discuss how the bill will be split and ensure everyone agrees. Sending a payment request promptly after the event can also help avoid misunderstandings and resentment.

  • What are some best practices for using payment apps like Venmo?

    Venmo has some best practices, such as only allowing one reminder for someone to pay. This suggests that one conversation or reminder about an unpaid debt should be enough.

  • What are some of the challenges in establishing a code of conduct for using payment apps?

    Society doesn't have a formal code of conduct for dealing with money requests. This can lead to friction, as some people prefer to pay their way while others rely on an honor system.

Show Notes

Sending unexpected money requests through payment apps, or even asking for small amounts, have resulted in strained friendships for some people. Wall Street Journal reporter Dalvin Brown joins host J.R. Whalen to discuss best practices when asking for repayment.




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How to Use Payment Apps and Not Lose Friends

How to Use Payment Apps and Not Lose Friends

The Wall Street Journal