ISO 22361:2022: Alining crisis communication with international best practises
Update: 2024-07-09
Description
In this episode, we dive into the significance of ISO 22361-2022 for crisis management and communication professionals. The standard provides a structured approach to crisis management, emphasizing the need for strategic, flexible, and sustained communication efforts during crises. We discussed the key elements of ISO 22361-2022, such as the importance of a well-crafted Crisis Management Plan (CMP) that includes internal and external communication strategies, situation report templates, and decision records.
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