“Even though POTS lines are going away, the communication path is not,” says Jake Jacoby, CEO of TELCLOUD. “Businesses still need reliable, code-compliant connections for fire, elevator, and life safety systems—and waiting until shutdowns hit is a risk no one can afford.”

In this latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology Reseller News, joins Jacoby to discuss the hidden dangers of waiting too long to replace copper lines—and why proactive planning can save businesses both money and operational disruption.

Jacoby explains that while many organizations still rely on legacy copper for fire alarms and elevator systems, these lines are increasingly unreliable—and in some cases, already being shut down. A failing elevator line or a disconnected fire panel can render a business out of compliance, forcing costly alternatives such as Firewatch, where staff must patrol facilities around the clock.

Meanwhile, carriers are accelerating their copper shutdowns after receiving FCC approval to decommission aging infrastructure. Though customers may receive a 30-day notice, Jacoby cautions that shutdowns can happen anytime thereafter: “If you’ve been given a notice and it’s been more than 30 days, it’s a gamble whether your line is still working.”

For resellers and MSPs, Jacoby stresses the need to get ahead of the shutdown curve:

• Audit existing lines and identify critical life safety systems.


• Engage customers early to build rollout plans before demand surges.


• Leverage TELCLOUD’s platform for faster deployment and long-term reliability.

Proactive migration, he says, not only prevents service loss but also delivers lower costs, greater reliability, and a path to future-ready communications.

True to the POTS and Shots format, the conversation closes with a taste of tequila—this time from south of the border. Broadcasting from TELCLOUD’s support center in Tijuana, Mexico, Jacoby introduces Siete Leguas Blanco, a traditional, double-distilled tequila made using the old-world tahona process. Fun fact: the name honors Pancho Villa’s legendary horse.

The POTS and Shots series continues to blend industry insight with a touch of culture and storytelling—helping partners navigate the copper sunset while enjoying the finer things in life.

For more information, visit telcloud.com or call 844-900-2270.