Launching New Services Free: The Comp-to-Scale Model
Update: 2025-12-23
Description
In this episode of The Future of Consumer Marketing, host Andres Figueira interviews Andrew Maffettone, Founder of BlueTuskr, a full-service e-commerce marketing agency that operates at the intersection of Amazon marketplaces and direct-to-consumer strategies. With 15 years in e-commerce marketing and multiple agency exits under his belt, Andrew has built BlueTuskr into a 55-60 client operation that serves as an outsourced marketing department for e-commerce brands. BlueTuskr's differentiation lies in its ability to bridge the traditionally siloed worlds of marketplace and D2C marketing, creating truly omnichannel strategies through specialized sub-departments that function like seven agencies under one roof.
Topics Discussed:
- Building a full-service agency structure with specialized sub-departments
- Qualifying clients through an investor lens: treating agency partnerships like investment decisions
- Navigating the tension between being embedded in client teams while maintaining agency culture
- Developing new service offerings through complimentary pilot programs with early clients
- Scaling operations with a global team across US, LATAM, and Philippines
- Integrating AI tools strategically to improve efficiency without sacrificing quality
- Managing omnichannel marketing strategies that bridge Amazon marketplaces and D2C platforms
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