Leaning into difficult conversations! Guest: Hannah Lau
Description
Today, we’re talking about difficult conversations in the workplace. Facing them head-on, rather than avoiding or delaying... because the underlying issue probably isn’t going away anytime soon.
In this episode, we share relatable stories and ideas that range the full gamut of the difficult conversation, from being the initiator to being on the receiving end, from the spontaneous to the planned.
It's a sensitive topic, but we invite you to lean into it with us. Getting better at difficult conversations can be a game-changer for anyone in professional services, where your work primarily focuses on engaging with other people (clients, teams, supervisors, collaborators). Growing this critical communication skill can embolden you to pursue your goals and reduce stress along the way.
Tackling this challenging topic with me (masterfully!) is Hannah Lau. To learn more about Hannah, please go to https://astera.asia/.
You're listening to Get in the Driver’s Seat! We’re telling stories about leadership moments in small to mid-sized professional practices. I’m your host, Sandra Bekhor, Practice Management Coach for lawyers, architects, consultants and other professionals at Bekhor Management.