Rachel Mackay is Head of Hampton Court Palace - an incredible job title with a fantastic bonus included... she gets to live in a Royal Palace. It's not quite as fairytale glamorous as it sounds, but the role, and the Palace itself, provide Rachel with one of the most intriguing and rewarding roles within the cultural sector. What better place and person to start this new podcast from the Association for Cultural Enterprises?

The aim of this podcast is to discover, highlight and share best practice, innovation and insights from the galleries, museums and heritage sites that make up the UK's rich and varied cultural sector. How can cultural enterprises delight the public and also be financially sustainable? This podcast will find out and share the knowledge for everyone's benefit.

In this fascinating first episode, host Tom Dykes joins Rachel for a quick tour of Hampton Court before settling in her historic (every room has a story here) office to discuss everything from dealing with Royals, to roasting beef in original Tudor kitchens... from the latest theories on maximising visitor experience, to balancing revenue and disruption when it comes to granting filming licences.

The 'Arts & Culture' podcast publishes a new episode every month. Please subscribe to never miss an episode, leave a review to support the podcast and do spread the word far and wide.

For more information on Hampton Court - https://www.hrp.org.uk/hampton-court-palace/#gs.6b9zzw

Rachel's book about Visitor Experience - https://facetpublishing.co.uk/page/detail/?K=9781783305490

The Arts & Culture Podcast aims to seek out and share best practice and innovation from museums, galleries, heritage sites and beyond, all across the UK.

Host Tom Dawson is Director Of Digital for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/