Meeting Market Demand: The Evolution of the MSP Offering
Description
The MSP landscape is changing, and it’s changing fast. As customer expectations evolve and emerging technologies reshape the playing field, the question is: How is your MSP adapting to meet this demand?
In the next session of MSPs in Conversation, our panel of industry leaders explores how Australian MSPs are evolving their service stacks, improving profitability, and staying competitive. This session will unpack how modern MSPs are broadening their service portfolios into high-margin offerings, and discuss where you should focus your efforts in to win and retain customers.
Whether you're looking to modernise your offering, grow recurring revenue, or simply learn from peers in the industry, this session will give your MSP practical insights to take your business forward.
Agenda
- How shifting customer needs are driving the evolution of MSP service offerings.
- The services that are helping MSPs stand out in a crowded market.
- Growing recurring revenue through smarter service packaging.
- Common challenges MSPs face when expanding their offering and how to overcome them.
- Expanding your service stack without overcomplicating operations.
United States
