Highlights:

• Modeling the behavior as a leader to build customer connections and create exceptional experiences


• Transparency, trust, and accountability are essential in effective leadership.


• Self-awareness and reflection are crucial for personal and professional growth.


• Empowering others involves building trust, clear communication, delegation, and celebrating their accomplishments.


• Advocating for oneself and asking for what you want is important in career advancement.

Summary:

Join us for an inspiring journey with Lisa Garner, a trailblazing leader in the travel and hospitality industry! Lisa passionately shares her secrets to forging unforgettable customer connections, nurturing relationships, and empowering her teams to reach new heights. With a heart dedicated to service and a knack for being a true people person, Lisa delves into the core values of transparency, trust, and accountability that define her leadership style. She reveals how self-awareness and reflection have fueled her incredible personal and professional growth. Bursting with pride over the transformative impact she's had on her teams and the remarkable success she's achieved, Lisa envisions a future where she continues to make waves and uplift others in the industry. Get ready to be inspired and motivated by Lisa's dynamic vision and unwavering commitment to excellence!

Chapters:

00:00 Introduction and Personal Connection

02:07 Being a People Person and Creating Great Experiences

04:22 Describing Lisa's Leadership Style

07:22 Balancing Toughness and Support as a Leader

09:27 Core Values and Integrity

11:16 The Role of Empathy in Leadership

13:44 Attitude and Lessons Learned

19:23 Recognizing Personal Values and Beliefs

22:27 Inspiration and Motivation to Make a Meaningful Impact

25:46 Empowering Others and Building Trust

28:08 Underestimating Oneself and Overcoming Fear

29:58 Leadership Skills and Relying on Relationships

34:17 Advocating for Yourself and Asking for What You Want

37:28 Leading with Connection and Building Diverse Teams

41:00 Gratitude and Contentment in Personal Accomplishments

43:03 Closing Remarks

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The Travel Leader is brought to you by The Travel Leader Coach, a content and coaching platform founded by Executive Leadership Coach, Rachel Vandenberg. Learn more at www.thetravelleadercoach.com.