This episode of the Optimized Podcast features Nichole Alley, a seasoned orthopedic practice executive with expertise in healthcare operations and revenue cycle management. Nichole shares strategies for integrating ancillary services, leveraging technology for operational efficiency, and enhancing the patient experience—all while maintaining financial sustainability in today’s challenging healthcare landscape. She discusses the role of revenue cycle management, the importance of patient-focused care, and how private practices can remain competitive by adapting to industry changes. Plus, she offers insights into leadership, innovation, and fostering a culture of exceptional service. Whether you’re an administrator, provider, or practice leader, this conversation is packed with practical strategies to optimize healthcare delivery and practice success.