DiscoverThe Speed of Culture PodcastPeople first: CCO Andy Kauffman on staying true to Marriott’s legacy with AI personalization
People first: CCO Andy Kauffman on staying  true to Marriott’s legacy with AI personalization

People first: CCO Andy Kauffman on staying true to Marriott’s legacy with AI personalization

Update: 2025-07-01
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In this episode of The Speed of Culture, Matt Britton chats with Andy Kauffman, Chief Commercial Officer, U.S. and Canada, Marriott International, about the convergence of sales and marketing, the power of first-party data, and how AI is reshaping personalization and operations. Tune in to learn how Marriott is building travel experiences that feel truly one-to-one.


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People first: CCO Andy Kauffman on staying  true to Marriott’s legacy with AI personalization

People first: CCO Andy Kauffman on staying true to Marriott’s legacy with AI personalization