ROLLER's User Experience (Seb Gregory - ROLLER)
Update: 2023-02-22
Description
Seb Gregory is a Senior UX Designer for ROLLER. In this interview, Seb talks about how user experience can make or break the guest experience at critical points in the guest journey.
- A poor UX can unravel an otherwise positive guest experience
- ROLLER’s online checkout regularly sees small enhancements along with occasional large improvements based on the latest trends in user experience
- ROLLER’s new progressive checkout is enabling venues to increase attendance, increase per capita spending, and reduce labor required for critical tasks
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