Keywords

cleaning business, success, challenges, masterminds, customer service, AI, recruitment, training, personal growth, 2026 goals

Summary

In this episode, the hosts reflect on the significant wins and challenges faced by cleaning business owners in 2025. They discuss the power of masterminds in sharing knowledge, the importance of systems and technology in improving customer service, and the value of continuous learning. The conversation also touches on innovations in the cleaning industry, the role of coaching and personalized support, recruitment trends, and the impact of AI on business operations. As they look ahead to 2026, they emphasize the importance of training and development, community support, and setting goals for future success.

Takeaways

Over 70% of business owners got off the tools in 2025.

Masterminds provide valuable shared knowledge and support.

Systems and technology significantly improve customer service.

Continuous learning is essential for business growth.

Innovative tools like DocFlight enhance operational efficiency.

Coaching offers personalized support for business owners.

Recruitment trends indicate easier hiring conditions currently.

AI is revolutionizing business operations and marketing.

Training is crucial for applying knowledge effectively.

Community support fosters growth and connection among business owners.

Sound bites

"Customer service has shot up!"

"Masterminds are making a difference!"

"Thank you for supporting us!"

Chapters

00:00 Reflecting on 2025: Wins and Lessons Learned

02:51 Masterminds: The Power of Shared Knowledge

05:55 Systems and Customer Service: The Role of Technology

08:50 The Importance of Continuous Learning

11:27 Innovations in Cleaning Business: Tools and Resources

14:19 Coaching and One-on-One Support: Personalized Growth

17:20 Recruitment Trends: Navigating the Job Market

20:21 AI in Business: Revolutionizing Operations

23:06 Personal Growth and Achievements: Celebrating Successes

25:58 Looking Ahead: Goals for 2026

28:44 Training and Development: Enhancing Skills

31:46 The Future of the Cleaning Industry: Challenges and Opportunities

34:29 Community and Support: Building Connections

37:19 Final Thoughts: Gratitude and Future Plans