Welcome to Episode 55 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to deal with problems inside your practice. First, we will discuss the importance of being open with your team in order to identify the problem. We will share the backwards approach to problem solving that can help you to visualize and implement solutions. Lastly, we will touch on how to deal with toxicity and handle interpersonal issues among team members. All this and much more, up next.

(00:52 ) New speaking events coming up

(03:03 ) Resolving problems inside your practice

(06:45 ) First: Going to your team and identifying the problem

(10:39 ) Second: Is this actually a problem?

(12:29 ) Dealing with toxicity

(14:23 ) The different types of problems

(15:51 ) An exercise to empower your team

(17:35 ) Third: Who is this a problem for?

(25:26 ) Team meetings and problem solving

(26:32 ) The backwards approach to problem solving

(29:02 ) Handling interpersonal issues among team members