Returns: The Hidden Impact on Businesses & Environment
Update: 2025-12-06
Description
Returns: The Hidden Costs and Environmental ImpactThis podcast episode delves into the growing issue of product returns, revealing the significant environmental impact and financial burden they pose. With nearly one in five online purchases expected to be returned, the strain on businesses and the environment is evident. The episode explores the reasons behind this trend, including generous return policies during the pandemic and the holiday season. It also highlights the disconnect between consumer expectations and retailer challenges, as many shoppers believe its acceptable to stretch return policies. The episode aims to shed light on this growing problem and its potential solutions.
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