When we think of a process, we often associate it with a rigid and tedious plan or policy we must follow from A to Z. In this episode, we'll view processes through a different lens.

Ryan Campbell, Director Of Business Operations at Alianza, looks at processes as a collaborative and alignment tool that brings people together. He believes processes enable people to become more intentional about their work, focus on things that matter, and as a result, accomplish more. Ryan stresses the importance of process documentation: it’s really challenging to improve a process if you don’t make an effort to document it.

Ryan also shares the benefits of information radiators (such as ScreenCloud’s product!) in enhancing transparency, ownership, and accountability, as well as driving a sense of urgency across the company. Last but not least, if you aspire to develop a career in business operations, Ryan has some valuable advice you would not want to miss!

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Show notes:

Learn more about Alianza

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