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In this episode, hosts Kayla and Jasmine welcome Jade Spehr, co-owner of JadeStart, a coaching and consulting firm dedicated to helping beauty and aesthetic businesses thrive.

They discuss Jade's journey from corporate law to coaching, the importance of self-care in the beauty industry, and share inspiring client success stories. The conversation also covers practical advice on navigating cancellation policies, understanding non-compete laws, and the ethics of incentivising reviews.

The episode concludes with humorous client stories during 'Tea Time' and a celebration of JadeStart's upcoming 10-year anniversary.

**PSA please ignore how many times I say 'like" in my story - when I get hungry my brain stops working - Jazz

Jade's Free Course Link: https://www.jadestart.com/The_Elevate_Series_Course

JADE: https://www.instagram.com/jadestart_/

KAYLA: https://www.instagram.com/socialsforsalons/

JASMINE: https://www.instagram.com/jasminescarr_/

TIMELY: https://app.gettimely.com/register

Takeaways

• Jade Spehr is the co-owner of JadeStar, focusing on beauty and aesthetic businesses.

• Self-care is crucial for beauty professionals, with facials being a favorite treatment.

• Cancellation policies must be clearly communicated to clients before appointments.

• Understanding profit margins is essential for enforcing cancellation fees.

• Non-compete clauses can be difficult to enforce and may be scrapped in future legislation.

• Incentivising reviews can lead to legal issues if not handled correctly.

• Building strong relationships with staff can prevent issues when they leave.

• Client success stories highlight the transformative power of coaching.

• The beauty industry is filled with unique and sometimes unhinged client experiences.

• JadeStar is celebrating its 10-year anniversary with a free 10-part course.