Scaling Customer Success: Answers To The 3 Burning Questions
Update: 2023-08-31
Description
From startups to industry titans, most companies still haven't cracked the nut of delivering a highly proactive Customer Success service at scale.
That's why it's important for us to talk about these challenges openly!
In our very first solo episode, your host Daphne Lopes, tackles 3 burning questions about scaling Customer Success.
- Is scaled Customer Success right for your business?
- What's the right time to start scaling your CS team?
- What is the optimal sequence of events to go from 100% human touch to scaled CS?
If you are curious about the secret steps to transform your CS approach from 100% human-powered to turbocharged scalability, this episode is for you!
Get ready to ignite your CS strategy and amplify your business impact! 🔥
Music: Workday by Scott Dugdale
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In Channel
![CS MasterClass [Bonus Episode]: Mastering a Revenue Generating CSM Role](https://s3.castbox.fm/c9/37/3f/83ddefb70df1c8868b8ca92b14c7a2095a_scaled_v1_400.jpg "CS MasterClass [Bonus Episode]: Mastering a Revenue Generating CSM Role")
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