Stopping Courier & Driver Fraud on Delivery Platforms
Description
Driver and courier fraud are a major challenge for delivery platforms today. In this episode, 3 industry experts dig into the leading challenges with driver/courier fraud and discuss best practices for solving them.
This episode features:
- Eduardo Pires, Incognia, Global Head of Industry for Food Delivery and Ride Hailing
- Felipe Cerqueira, Rappi, Global Head of Courier Operations
- Shawn Colpitts, Just Eat Takeaway.com, Senior Fraud Investigator
Their conversation covers topics like:
- Most common types of driver fraud right now
- Best practices for responding to bad behavior and violations
- Balancing fraud prevention with ensuring driver supply
- How to prevent ban evasion and account sharing
- The tools used by driver fraudsters
Connect with Eduardo Pires on LinkedIn.
Learn more about Incognia at incognia.com
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