The User Verification Tightrope: Balancing security and user experience
Description
Is your platform striking the right balance between robust user verification and seamless onboarding?
In this episode, 3 industry experts explore the delicate equilibrium between ensuring the trustworthiness of the users joining your platform and delivering a hassle-free onboarding experience.
Featured on this episode are Zuul Yakub, SVP of Customer Success at Incognia, Travis Dawson, Senior Director of Product Management at StockX, and Chelsea Hower, Director of Trust & Safety at Sittercity.
Their discussion touches on:
- Progressively verifying users across the user journey
- The negative effects of intensive verification measures
- Helping users see the “What’s in it for me?” of verification
- The data that can help you enforce account bans
- Innovations in user verification
For more info on Incognia, go to incognia.com
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