In this special episode of The Tourism Chat Show, Michelle chats with Andrew Wilson, Chief Executive of RotoruaNZ, to unpack everything Rotorua has planned for TRENZ 2025 – and let’s just say, it's shaping up to be something pretty special.

Highlights include:

• 
  

  Appointment Schedules Now Live: Get across the new Trends Connect features – including a full list of missed appointment requests and mutual time slots to help you fill your calendar efficiently.

  
  


• 
  

  Rotorua’s Strength as Host City: Andrew shares what makes Rotorua the perfect destination to host TRENZ – from its walkability and innovation to its strong operator community and manaakitanga.

  
  


• 
  

  The Big Welcome: Delegates can expect a powerful pōhiri at the Sir Howard Morrison Centre, followed by a separate welcome function on Tuesday night.

  
  


• 
  

  Host City Famil Experiences: Over 20 operators are involved in this year’s host city famil programme, offering immersive, first-hand experiences of Rotorua’s top tourism products.

  
  


• 
  

  Product Updates & Surprises: Expect to see major investments, new experiences (some still under wraps), and upgraded attractions like Wai Ariki Spa and Skyline.

  
  


• 
  

  Sustainability in Action: Rotorua’s operators lead with humility and purpose – backed by over 25 years of the local sustainability charter. From geothermal heating at the venue to supply chain scrutiny, the region walks the talk.

  
  


• 
  

  Final Night Celebration: It’s not officially on the TRENZ programme – but it’s happening. The legendary farewell event is back at Skyline Rotorua, and expectations are high.

  
  

Andrew also reflects on the evolving nature of Rotorua’s tourism industry, including a shift toward premium experiences, new hotel developments, and the growing fusion of culture, eco-tourism and adventure.

__________________________________________________

Powered by https://www.destinatenz.com 

If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Today's Guest

Andrew Wilson - https://www.linkedin.com/in/andrew-wilson-88187217/ 

For more info on Rotorua - https://www.rotoruanz.com/ 

Resources and Links to connect with us:

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

Share you thoughts and say hi to us on social:

Instagram: https://www.instagram.com/thetourismchatshow

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast