The Case for Friction: Rethinking Speed in Banking
Description
Slowing down payments could be a selling point. On the show, Mary talks with Erik Beguin, CEO of Austin Capital Bank, about why friction can be a feature, not a flaw. Plus, they unpack the rising wave of fraud, how security and convenience clash and why it’s time to measure success by protection, not just profits.
Show notes
- Austin Capital Bank
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Chapters:
[00:00 ] Fraud Is Exploding
[02:10 ] Why Fraud Numbers Are All Underreported
[04:45 ] The Emotional Trap: Denial & Embarrassment
[07:20 ] Seniors and the Bitcoin ATM Scam Surge
[10:15 ] Why “Education” Isn’t Stopping Fraud
[14:00 ] Pig Butchering: The Scam You Don’t See Coming
[18:30 ] Why Victims Stay Silent
[22:40 ] How Fraudsters Stay Ahead of Banks
[26:50 ] What Consumers Actually Need to Stay Safe
[30:30 ] Erik Beguin’s Call to Action
United States
