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JASON

We gotta talk about the world of innovation. And Marlo, I want your take on this because in my opinion, this has gotta be. At least in my world as a wordsmith, one of the most disruptive technologies that has entered into the American workplace in a long time, and it’s the rise of artificial intelligence. People might be thinking, wait a minute, are you talking about Terminator type artificial intelligence? No, folks, I’m talking about customer service, artificial intelligence. Marlo, you’re familiar with that? Aren’t you?. 

MARLO

It’s amazing what’s going on, and I think it’s a good time to talk about this because people are, just like you and I making plans for 2023, what technologies are we gonna invest in? All of that stuff. And yeah, the rise, not the rise of Terminator here, but the rise of artificial intelligence and how we’re gonna be using it in 2023 is astonishing. That is, it’s just unbelievable what has gone on that the public has access to now over the last two months. And with CES just around the corner. I’ll be there next week. 

JASON

And now what’s c ces? Sorry, what’s c? . 

MARLO

So the consumer electronic show. A show that’s been going on in Vegas. It’s the world’s largest technology show. There’ll be a few hundred thousand people that will be in attendance. I think they introduce 200,000 new products at this show every year. And I was doing the math on this a couple years ago, not to get sidetracked, but I know you and I are gonna be all over the place today with this stuff. But there’s 10,000 media that attend this event as well, which is one of the largest media events in the world as well.

And 200,000 new products. , if you do the math on that, that means that every person there that’s in media would have to report on what, 20 different new products just to cover all of them. And of course there are –  I’ll do 200 stories out a year in the next couple weeks. It’s a lot of new stuff and it’s just, it’s boggling how much you think everything has been invented. We haven’t even got started yet. I’m telling you right now. We haven’t even got started yet. 

JASON

Incredible. Where is CES and when is it again? 

MARLO

So it’s in Las Vegas. It’ll run January 5th through the eighth. So it’ll be next week. But actually there’s a lot of events that start in front of that, especially since it’s a Thursday through Sunday this year.

So starting on Monday already, I’ll be in a lot of different type of smaller events that are going on. There’ll be a lot of press-only type of things to introduce new products and get interviews and that type of thing. Expect a lot of stuff from me coming out in the next couple weeks.

JASON

So when we’re talking about, talk radio and the different types of programming and our target audience and demographics and all. That’s actually one type of artificial intelligence, and we can certainly get into the geo-artificial intelligence, if you are the geo-tracking, the eye in the sky, and you know that, that way you know exactly where to get the best cup of coffee, right?

That’s the whole idea. The other side of it that I want your take on before we take our first commercial break here coming up is in my world, the wordsmithing world, because the article that I was reading the other day from MIT of one of those snooty intellectual pieces that I like to read, it talked about the world of artificial intelligence in the rise of wordsmithing basically.

And the replacement of technical writers, the replacement of customer service writers that would do chatting and that sort of thing. But then it got into actually the mental health part of things, which is a lot of these artificial intelligent robots that are chatting with people in a customer service role. They don’t know how insensitive they’re being because they’re just giving facts. Then, I started reading more about how now some of the artificial robots that are doing the chatting are now suppressing some of the climate change information and all this other stuff. So now I’m going down a rabbit hole.

Okay, Marlo, let’s start from the beginning here. Where should people look for artificial intelligence first? For me, it’s the wordsmithing part because that’s my career. Where are you looking at it? 

MARLO

I do a lot of that type. I’m not quite as proficient as you are when it comes to writing, although I will be changing that because of this. I’ll actually put out more content this year than I ever have.  and it’s because I will have the ability with these tools now to do that. So I can, for example and I’m just throwing this out to you. I can type in a parameter, write a story about Jason Spies and Marlo Anderson doing a show on a Tuesday – 1000 words.

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JASON

I just wanted to tease a little bit about Google Glass because I don’t think people understand what’s going on with that technology. I don’t, I haven’t checked in for three years. I do not know where we’re at with Google Glass. I know the rollout was a bomb. It failed for whatever reason, but the technology has kept going. Are we there with it in contacts yet? Do we have it? Where’s the Google Glass technology where you can walk into a room and all of a sudden, just like in all the movies oh, here’s Karen. Here’s her birthdate, here’s her husband’s name, here’s the dog’s name, all that stuff. 

That’s real, isn’t it? 

MARLO

So it’s real. What happens is when you wear Google Glass and you like, say you walk into a room probably, you know what it does is it hooks into your social media and it’ll pull this stuff forward. So if you were walking, let’s say you’re walking down a sidewalk and you looked into a restaurant, the menu might appear.

JASON

Folks, get ready for next year because the world that you see in the palm of your hands on your phone and on your screen, it might not be the real thing. So we’re gonna talk about how to actually accept this new reality. How to tell the difference. The article that I was reading about in my world, the wordsmith world, about the rise of artificial intelligence. The article was about how to detect it and how to navigate thro