DiscoverThe Community Exchange Podcast by OpenWebThe Future of Community with Jess Giles
The Future of Community with Jess Giles

The Future of Community with Jess Giles

Update: 2025-08-26
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Description

On this episode of The Community Exchange Podcast, we welcome Jessica Giles, Managing Director, Media and Publishing, Code and Theory.

In our discussion, MSG and Jess discuss:

  • Jess’s unconventional path from film school to brand strategy leadership via The New Yorker, Vogue, and Condé Nast
  • The early magazine media and leadership lessons from Condé Nast culture
  • Evolving brand strategy for publishers in the digital age and shifting away from platform dependency
  • The role of first-party data, loyalty loops, and closed ecosystems in audience engagement and monetization
  • Community-building and utility-focused product design as under-leveraged assets for publishers
  • The disruptive impact of AI and LLMs on lifestyle content, content parity, and search behavior
  • What makes a differentiated content experience in a commoditized internet
  • Her outlook on the next generation of creative leadership in media and publishing

And more.

Check out all of our other conversations from Season 3 for great conversations with industry experts.

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The Future of Community with Jess Giles

The Future of Community with Jess Giles

OpenWeb