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1. Introduction to Office Staff Importance 1:12

 

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  Discuss the significance of having office staff in a business.

  
  


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  Mention the new hires: Sabdina (office person) and a new recruiter.

  
  


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  Outline the purpose of the meeting: to discuss hiring and training office staff.

  
  

 

2. Types of Office Staff 1:25

 

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  Differentiate between virtual assistants and in-office assistants.

  
  


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  Explain when to hire a virtual assistant as the first office person.

  
  

 

3. Hiring Process and Timing 2:11

 

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  Discuss the importance of timing in hiring an office person.

  
  


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  Emphasize the need for skill sets and financial readiness before hiring.

  
  

 

4. Training Office Staff 2:34

 

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  Outline how to train office staff effectively.

  
  


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  Discuss the highest and best use of their time.

  
  

 

5. Prioritizing Tasks for Office Staff 2:45

 

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  Identify the four main avatars for office staff to focus on:

  
  
  
  
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    Applicants

    
    
  
  
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    Prospects

    
    
  
  
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    Clients

    
    
  
  
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    Cleaners

    
    
  
  
  
  


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  Explain the priority order for these tasks.

  
  

 

6. Compensation for Office Staff 3:06

 

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  Discuss how to determine pay for office staff.

  
  


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  Explain the importance of aligning pay with responsibilities and performance.

  
  

 

7. Growing Office Staff Skills 3:36

 

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  Discuss how to develop office staff into independent contributors.

  
  


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  Emphasize the importance of empowering them to make decisions.

  
  

 

8. Learning from Mistakes 4:57

 

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  Highlight the importance of making mistakes as part of the learning process.

  
  


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  Encourage a mindset of continuous improvement.

  
  

 

9. Financial Responsibility Before Hiring 12:01

 

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  Discuss the financial prerequisites for hiring an office person:

  
  
  
  
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    Business checking account reserves

    
    
  
  
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    Personal checking account reserves

    
    
  
  
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    Zero balance on high-interest debt

    
    
  
  
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    Personal savings for six months of living expenses.

    
    
  
  
  
  

 

10. Conclusion and Next Steps 52:08

 

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  Recap the importance of hiring and training office staff for business growth.

  
  


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  Encourage taking action and implementing the discussed strategies.