The ROI of Kindness: How Compassion Transforms Company Culture
Description
In this episode, I had the pleasure of sitting down with someone who brings an incredibly refreshing energy to the workplace conversation: Linda Cohen, aka the Kindness Catalyst. Linda’s not only a professional speaker and consultant, but she’s also the author of The Economy of Kindness, a book that I’ve personally loved.
We dive into Linda’s powerful story, how a personal loss sparked her journey to perform 1,000 mitzvahs (yep, good deeds!) and how that led to her mission to prove that kindness in business isn’t just a “feel-good” idea, it’s a competitive advantage.
We talk about:
Why kindness isn’t soft—it’s strategic
Real-world stories of how compassion turned around employee engagement
What “kindness burnout” is and how to avoid it
The difference between recognition and validation
Simple ways leaders can weave kindness into everyday operations
If you're in senior living, healthcare, or honestly any people-focused business, this episode is a must-listen. You’ll walk away with actionable ways to foster a more connected, loyal, and productive team.
United States
