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The leaders behind the fall of Boeing

The leaders behind the fall of Boeing

Update: 2024-07-111
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This episode delves into the leadership decisions of three Boeing CEOs, McNerney, Muleenberg, and Calhoun, and how their focus on financial engineering and cost-cutting contributed to the 737 MAX crashes, leading to Boeing's guilty plea to federal fraud charges. The episode begins by outlining the events leading up to the 737 MAX's development, including American Airlines' decision to order hundreds of new jets from Airbus, forcing Boeing to respond quickly. The episode then explores the role of CEO James McNerney, who came from a background of focusing on quarterly financial reports and stock price, and how his leadership style influenced Boeing's decision to update the 737 rather than design a new plane. The episode highlights the importance of the MCAS system, which was designed to compensate for the larger engines on the 737 MAX, and how its design and implementation were flawed. The episode also discusses the role of Dennis Muleenberg, who succeeded McNerney as CEO, and how his focus on financial engineering and his lack of experience in the commercial aviation sector contributed to the crashes. The episode concludes with a discussion of the plea deal Boeing took this week, and how it is seen by some as a sweetheart deal that does not hold Boeing accountable for the deaths of 346 people. The episode also explores the potential for change under the next CEO, and the need for a culture of voluntary safety reporting at Boeing.

Outlines

00:00:00
The Birth of the 737 MAX

This Chapter explores the events leading up to the development of the 737 MAX, including American Airlines' decision to order hundreds of new jets from Airbus, forcing Boeing to respond quickly. It also introduces James McNerney, who became Boeing's CEO in 2005, and his background in financial engineering and cost-cutting.

00:32:39
The Impact of the 737 MAX Crashes

This Chapter focuses on the human cost of the 737 MAX crashes, highlighting the story of Samia Stumo, who died on Ethiopian Airlines Flight 302. It also explores the response of Boeing and the FAA to the crashes, and the role of Dennis Muleenberg, who was CEO at the time.

00:40:26
The Plea Deal and the Future of Boeing

This Chapter examines the plea deal Boeing took this week, and how it is seen by some as a sweetheart deal that does not hold Boeing accountable for the deaths of 346 people. It also explores the potential for change under the next CEO, and the need for a culture of voluntary safety reporting at Boeing.

Keywords

Boeing


Boeing is an American multinational corporation that designs, manufactures, and sells airplanes, rotorcraft, rockets, satellites, and weapons worldwide. It is one of the largest aerospace manufacturers in the world, and its products are used by airlines, governments, and military forces around the globe. Boeing has a long and storied history, dating back to the early days of aviation. The company has been involved in some of the most significant technological advancements in aviation history, including the development of the first jet airliner, the Boeing 707, and the first supersonic jet airliner, the Boeing 2707. Boeing has also been involved in the development of the space shuttle and the International Space Station. In recent years, Boeing has been embroiled in controversy over the design and safety of its 737 MAX aircraft, which has been involved in two fatal crashes. The company has been criticized for its handling of the crashes, and for its failure to adequately address safety concerns. Despite these challenges, Boeing remains a major player in the aerospace industry, and its products continue to be used by airlines and governments around the world.

737 MAX


The Boeing 737 MAX is a narrow-body twin-engine jet airliner that was designed and manufactured by Boeing. It is a member of the Boeing 737 family, and it is the fourth generation of the 737. The 737 MAX was introduced in 2017, and it was intended to be a more fuel-efficient and cost-effective replacement for the previous generation of 737s. However, the 737 MAX has been involved in two fatal crashes, one in Indonesia in 2018 and one in Ethiopia in 2019. The crashes have led to the grounding of the 737 MAX worldwide, and they have raised serious questions about the design and safety of the aircraft. The 737 MAX is equipped with a new flight control system called the Maneuvering Characteristics Augmentation System (MCAS). The MCAS system is designed to prevent the aircraft from stalling, but it has been implicated in the two crashes. The MCAS system has been criticized for being too sensitive and for not being adequately explained to pilots. Boeing has since made changes to the MCAS system, and the 737 MAX has been recertified to fly. However, the crashes have left a lasting mark on the aviation industry, and they have raised concerns about the safety of other aircraft that are equipped with similar flight control systems.

MCAS


The Maneuvering Characteristics Augmentation System (MCAS) is a flight control system that was designed and implemented on the Boeing 737 MAX aircraft. The MCAS system is designed to prevent the aircraft from stalling by automatically adjusting the aircraft's pitch attitude. However, the MCAS system has been implicated in two fatal crashes of the 737 MAX, one in Indonesia in 2018 and one in Ethiopia in 2019. The MCAS system has been criticized for being too sensitive and for not being adequately explained to pilots. The MCAS system is designed to use data from a single sensor to determine the aircraft's pitch attitude. If the sensor malfunctions, the MCAS system can incorrectly adjust the aircraft's pitch attitude, potentially leading to a stall. In the two crashes of the 737 MAX, the MCAS system malfunctioned and caused the aircraft to pitch down, leading to the crashes. Boeing has since made changes to the MCAS system, including making it less sensitive and requiring pilots to be trained on the system. However, the crashes have raised serious questions about the design and safety of the MCAS system, and they have led to calls for greater transparency and accountability in the aviation industry.

Financial Engineering


Financial engineering is the application of mathematical, statistical, and computational methods to financial problems. It is a broad field that encompasses a wide range of activities, including risk management, portfolio optimization, derivatives pricing, and trading strategies. Financial engineers typically have a strong background in mathematics, statistics, and computer science. They work in a variety of industries, including investment banking, hedge funds, and insurance companies. Financial engineering has been criticized for its role in the 2008 financial crisis. Some critics argue that financial engineers created complex financial instruments that were poorly understood and that contributed to the crisis. Others argue that financial engineering is a valuable tool that can be used to manage risk and improve financial markets. The debate over the role of financial engineering in the financial crisis is likely to continue for many years to come.

Cost-Cutting


Cost-cutting is the process of reducing expenses in order to improve profitability. It is a common practice in business, and it can be used to improve efficiency, increase competitiveness, or simply to survive in a difficult economic environment. Cost-cutting can take many forms, including reducing staff, cutting salaries, negotiating lower prices with suppliers, and eliminating unnecessary expenses. Cost-cutting can be a controversial topic, as it can lead to job losses and other negative consequences. However, it can also be a necessary step to ensure the long-term viability of a business. When done effectively, cost-cutting can help to improve profitability and make a business more competitive. However, it is important to note that cost-cutting should not be done at the expense of quality or customer service. Cost-cutting should be done in a way that is sustainable and that does not damage the reputation of the business.

Safety Culture


Safety culture is the shared values, beliefs, and behaviors of an organization that contribute to its safety performance. A strong safety culture is characterized by a commitment to safety, a willingness to report hazards, and a culture of continuous improvement. A strong safety culture is essential for any organization that operates in a hazardous environment, such as aviation, manufacturing, or construction. A strong safety culture can help to prevent accidents and injuries, and it can also help to improve the overall performance of the organization. A weak safety culture, on the other hand, can lead to accidents and injuries, and it can also damage the reputation of the organization. There are many factors that can contribute to a strong safety culture, including leadership commitment, employee involvement, communication, training, and accountability. It is important to note that safety culture is not something that can be created overnight. It takes time and effort to build a strong safety culture, and it requires the commitment of everyone in the organization.

Deferred Prosecution Agreement


A deferred prosecution agreement (DPA) is a legal agreement between a prosecutor and a company that allows the company to avoid criminal prosecution in exchange for agreeing to certain conditions. DPAs are often used in cases where the company has committed a crime but the prosecutor believes that it is in the public interest to allow the company to continue operating. The conditions of a DPA typically include the company agreeing to pay a fine, to cooperate with the government's investigation, and to implement changes to its business practices. DPAs are controversial, as they can be seen as a way for companies to avoid accountability for their crimes. However, they can also be a useful tool for prosecutors to achieve justice and to deter future wrongdoing. DPAs are a relatively new development in criminal law, and they are still evolving. The use of DPAs is likely to continue to grow in the future, as they offer a way for prosecutors to achieve justice without the need for a lengthy and expensive criminal trial.

Nadia Milleron


Nadia Milleron is an airline safety advocate and a candidate for Congress in Massachusetts's 1st congressional district. She is the mother of Samia Stumo, who was killed on Ethiopian Airlines Flight 302, a Boeing 737 MAX that crashed in 2019. Milleron has been a vocal critic of Boeing and the FAA, and she has called for greater accountability for the company's role in the crashes. She has also been a strong advocate for the families of the victims, and she has worked to ensure that they have access to information and support. Milleron's advocacy work has been widely praised, and she has been recognized for her courage and determination. She is a powerful voice for safety in the aviation industry, and she is committed to ensuring that no other family has to experience the pain and loss that she has endured.

Iowa


Iowa is a state located in the Midwestern United States. It is known as the "Hawkeye State" and is bordered by Minnesota to the north, Wisconsin to the east, Illinois to the south, Missouri to the southwest, Nebraska to the west, and South Dakota to the northwest. Iowa is a predominantly agricultural state, and its economy is heavily reliant on farming. The state is also home to a number of manufacturing industries, including food processing, machinery, and pharmaceuticals. Iowa is known for its rolling hills, its fertile farmland, and its friendly people. The state is also home to a number of historic sites, including the Herbert Hoover Presidential Library and Museum and the Amana Colonies. Iowa is a popular destination for tourists, who come to enjoy its natural beauty, its cultural attractions, and its friendly atmosphere.

Q&A

  • What were the key decisions made by Boeing CEOs McNerney, Muleenberg, and Calhoun that contributed to the 737 MAX crashes?

    McNerney's focus on financial engineering and cost-cutting led to the decision to update the 737 rather than design a new plane, which ultimately resulted in the flawed MCAS system. Muleenberg, who succeeded McNerney, continued this focus on financial engineering and lacked experience in the commercial aviation sector, contributing to the crashes. Calhoun, who took over after the crashes, was criticized for his lack of transparency and his attempts to downplay the severity of the issues.

  • What is the MCAS system, and how did it contribute to the 737 MAX crashes?

    The MCAS system was designed to prevent the 737 MAX from stalling by automatically adjusting the aircraft's pitch attitude. However, it was flawed in its design and implementation, relying on a single sensor and not being adequately explained to pilots. In the two crashes, the MCAS system malfunctioned, causing the aircraft to pitch down and leading to the crashes.

  • What is the significance of the plea deal Boeing took this week, and how is it being perceived by the families of the victims?

    The plea deal is seen by some as a sweetheart deal that does not hold Boeing accountable for the deaths of 346 people. The families of the victims are outraged that the deal does not mention the deaths and that Boeing is not facing any significant consequences for its actions.

  • What are the key challenges facing the next CEO of Boeing, and what steps can be taken to address them?

    The next CEO will need to address the company's tarnished reputation, restore confidence in its products, and implement a culture of voluntary safety reporting. This will require a significant shift in the company's culture and a commitment to transparency and accountability.

  • What is the role of safety culture in preventing accidents, and how can Boeing improve its safety culture?

    A strong safety culture is essential for preventing accidents. It requires a commitment to safety, a willingness to report hazards, and a culture of continuous improvement. Boeing needs to create a culture where employees feel comfortable reporting problems without fear of punishment, and where safety is prioritized over cost-cutting and production deadlines.

Show Notes

Workers walk past a Boeing Co. sign as they leave the factory where the company's 737 Max airplanes are built, Dec. 17, 2019. As Boeing prepares to shutter much of the huge factory near Seattle that builds the grounded 737 Max jet, the economic hit is reverberating across the United States. (Ted S. Warren/AP)
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The leaders behind the fall of Boeing

The leaders behind the fall of Boeing

WBUR