Conflict doesn’t always look the way we expect it. Just because there’s no visible tension, doesn’t mean everything is fine. In my latest episode, I explore how unspoken misunderstandings and hidden conflicts can silently affect your team’s engagement, collaboration, and retention. It’s time to rethink what “conflict” really means in the workplace.

#ConflictManagement #HR #TeamDynamics #EmployeeEngagement #OrganizationalCulture

References

Allen, D. G.,& Griffeth, R. W. (2001). Employeeturnover and retention: A meta-analytic review. Journal of Applied Psychology, 86(5), 1134-1151.https://doi.org/10.1037/0021-9010.86.5.1134

De Dreu, C. K. W., & Gelfand, M.J. (2008). Conflict in the workplace: A dynamic perspective. InternationalJournal of Conflict Management, 19(3), 210-232.https://doi.org/10.1108/10444060810877517

Fisher, R., Ury, W., & Patton,B. (2011). Getting to yes: Negotiating agreement without giving in (3rded.). Penguin Books.

Jehn, K. A. (1995). A multimethodexamination of the benefits and detriments of intragroup conflict. AdministrativeScience Quarterly, 40(2), 256-282. https://doi.org/10.2307/2393395

Thomas, K. W. (1992). Conflictand conflict management: Reflections and update. Journal of OrganizationalBehavior, 13(3), 265-274. https://doi.org/10.1002/job.4030130307