In This Episode:

In this episode of the Happy Practice, host Adam Sierra is joined by Dr. Hendrik Lai and Genevieve Poppe to discuss the economic state of healthcare. They explore the resilience of the healthcare industry, the challenges and opportunities for private practices, and best practices for thriving in the current economic climate. The conversation also covers staffing dynamics, effective business strategies, and preparing for practice transitions.

Guests:

Dr. Hendrik Lai is a seasoned dentist, practice owner, private equity advisor, and global business leader. He offers invaluable guidance to doctors navigating their dual roles as healers and business owners, helping them achieve sustainable growth and build rewarding businesses.

Genevieve Poppe has over 20 years of experience in the dental industry and is a leading figure in dental practice management. She is the founder of Poppe Practice Management and a former manager of a seven-location practice group, providing expert insights into practice management and growth.

Key Points & Highlights:

• Dr. Lai and Genevieve discuss the fundamental business practices that make up a successful practice. Key practices such as attracting new patients, ensuring treatment acceptance, and maintaining patient relationships are essential for thriving in healthcare.

  
  



• We discuss the importance of aligning strategy, tactics, and operations to navigate economic uncertainties effectively. Our guests explain that practices must first set a clear vision of where they want to go, which informs their mission—what they do and who they serve. 

  
  



• Both guests stress the importance of having a clear plan and timeline for selling a practice to maximize its value. They advise against waiting until exhaustion to sell and highlight the benefits of preparing early. 

  
  

Learn More About Weave:

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