Turn Customer Feedback into Invaluable Data with CEO of UserVoice, Matt Young #33
Update: 2022-05-25
Description
Product feedback is an indispensable tool for Product Managers, so the power that digital tools are providing to capture that feedback shouldn’t be overlooked.
UserVoice is a platform looking to hone in on the customer experience, and their CEO Matt Young is steadfast in his commitment to prioritising and streamlining the feedback capture.
Matt joins us on Tied Together to discuss how digital tools help filter and analyse feedback, how to integrate software most effectively, and the connected future of Product Management tools.
This episode of Tied Together covers:
- Breaking down silos and sharing relevant information throughout a business
- How digital tools are enabling more accurate, relevant analysis of customer feedback
- Keeping feedback capture tools readily available to solve customer issues
- The future of Product Management
- Tackling the core issue of validating the problem you’re solving
Links and references: https://bit.ly/3jAo8bD
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