DiscoverMed Spa CEOTurn Strangers into Pre-Sold Patients (The Before-During-After Marketing Playbook)
Turn Strangers into Pre-Sold Patients (The Before-During-After Marketing Playbook)

Turn Strangers into Pre-Sold Patients (The Before-During-After Marketing Playbook)

Update: 2025-11-05
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Description

Visibility without trust doesn't book premium, ready-to-buy patients. In this episode, I break down the trust-building assets every aesthetic or wellness practice needs across the entire customer journey, before, during, and after. I share how to engineer content, frameworks, guides, emails, events, and your consult flow so they shorten the trust timeline, pre-sell your authority, and lead patients directly into your signature offers. 

 

HIGHLIGHTS

  • How to design a 3-stage trust ecosystem.

  • The 4 content pillars that build authority.

  • A replicable authority funnel (with opt-in + email sequence) you can spin up now.

  • How to use the CARES consult to systematically stack trust during appointments.

  • Follow up ideas that compound trust over time.

 

RESOURCES + LINKS

Try Ask Heather AI for 30 Days HERE

Apply for The Med Spa Advantage HERE

 

FOLLOW

Heather: @heatherterveen

Website: heatherterveen.com

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Turn Strangers into Pre-Sold Patients (The Before-During-After Marketing Playbook)

Turn Strangers into Pre-Sold Patients (The Before-During-After Marketing Playbook)

Heather Terveen