Unlocking Customer Success: Evolving Strategies with Jay Nathan

Update: 2024-04-04

Description

In today's episode, Jeff and Jay delve into the evolving landscape of customer success and account management, exploring modern business strategies and the importance of data-driven decision-making. Gain valuable insights into shifting metrics, leadership responsibilities, and actionable takeaways for business growth. Don't miss this thought-provoking discussion—hit play now! 🚀✨

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Episode 16: How UX transforms the Customer Journey

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Episode 15: Scott Roth, SVP Global Customer Success at Medallia

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Episode 14: Customer Success Legend Diane Gordon!

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Episode 13: Deep dive on Technical Scoping Projects with Randy Syring

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Episode 12: How to reduce customer churn and Increase your B2b SaaS profits with Anita Toth

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Episode 11: Scoping UX with Vik Kudesia

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Episode 10: Innovating Services and Guaranteeing Success with Luiz Figueira of Gympass

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Episode 9: Getting to Maybe- Selling Services with Dave Witting

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Episode 8: Career Transitions in Professional Services with Andrew Fink

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Unlocking Customer Success: Evolving Strategies with Jay Nathan

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Unlocking Customer Success: Evolving Strategies with Jay Nathan

Jeffrey R Kushmerek

Unlocking Customer Success: Evolving Strategies with Jay Nathan