VA's New System Faces Persistent Issues, Threatening Patient Safety
Update: 2025-12-03
Description
Despite assurances, a multibillion-dollar VA computer system upgrade faces significant issues, including critical patient notes disappearing, incorrect prescriptions, and even patients being listed as deceased. The system, launched in 2018, has caused over 4,400 known harms, including six deaths, and continues to slow care and threaten patient safety at six VA hospital networks.
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