DiscoverThe Chief Customer Officer Human Duct Tape ShowWhat I Know: GOAL Map, Not Journey Map Pt. 1
What I Know: GOAL Map, Not Journey Map Pt. 1

What I Know: GOAL Map, Not Journey Map Pt. 1

Update: 2022-06-27
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A goal map starts with the goals your customer wants to achieve and shifts your KPIs. By measuring the things that your customer cares about, it transforms how you do work. Find the show notes and more information at customerbliss.com/whatiknow.

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What I Know: GOAL Map, Not Journey Map Pt. 1

What I Know: GOAL Map, Not Journey Map Pt. 1

Jeanne Bliss