What’s the Best Way to Handle a Bad Review?
Update: 2025-06-02
Description
What’s the Best Way to Handle a Bad Review?
Negative reviews can feel like a gut punch to any law firm. That one-star rating glaring from your Google Business Profile might keep you up at night, but it doesn't have to derail your marketing efforts. In fact, handled correctly, it can become an unexpected asset in building trust with potential clients.
The most powerful marketing asset isn't a perfect record—it's showing potential clients how thoughtfully you navigate the challenges every practice faces.
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