Why brands should partner with unexpected creators and vocal critics, with Blizzard Entertainment CMO Monica Austin
Update: 2025-09-24
Description
Creator marketing is a huge part of Blizzard Entertainment's strategy. As the developer of properties with global appeal, such as World of Warcraft, Overwatch and Diablo, it has no trouble finding fans in all corners of the world, including basketball player Luka Dončić, who plays at one of the highest possible ranks in Overwatch. CMO Monica Austin discusses a recent partnership with Dončić, plus why Blizzard sees value in partnering with creators who are vocal critics of its work. She also discusses balancing Blizzard's global marketing strategy with region-specific campaigns.
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