154: Stop Losing Clients: The No-BS Guide to Preventing Churn
Update: 2024-11-05
Description
Episode Description
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Time-Stamped Show Notes
- [00:00:30 ] Introduction to churn and its impact on businesses
- [00:01:30 ] Detailed discussion on the importance of tracking customer engagement
- [00:03:00 ] Exploring effective customer engagement strategies beyond basic check-ins
- [00:04:00 ] The benefits of using exit surveys to gather actionable feedback
- [00:05:00 ] Summary of how these strategies integrate to reduce churn effectively
- [00:06:00 ] Closing thoughts on the long-term commitment needed to minimize churn
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