DiscoverThe State of CRM in BtoC#38 - Key findings from The State of CRM Report 2022
#38 - Key findings from The State of CRM Report 2022

#38 - Key findings from The State of CRM Report 2022

Update: 2022-02-15
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Discover the key findings from The State of CRM Report 2022


100 CRM marketing professionals worldwide shared how they run Email and CRM marketing.​​​​​ 


- What does "customer-centric" really mean for CRM in B2C companies?


- What challenges are CRM marketers facing and what solutions are they implementing?


- What are best-in-class strategies to push CRM marketing to the next level?




Download the full report: The State of CRM Report 2022

Comments 
In Channel
#46 - 1st-party Data Is the Future of Acquisition

#46 - 1st-party Data Is the Future of Acquisition

2022-05-1228:06

#45 - Omni-channel retailing is here to stay

#45 - Omni-channel retailing is here to stay

2022-05-0331:19

#44 - The gap between privacy and personalization

#44 - The gap between privacy and personalization

2022-04-2631:50

#43 - Key Themes That Emerged from Shoptalk 2022

#43 - Key Themes That Emerged from Shoptalk 2022

2022-04-1240:42

#42 - How propensity scores can be used to accelerate business results w/ Simon Boissinot

#42 - How propensity scores can be used to accelerate business results w/ Simon Boissinot

2022-04-0531:02

#41 - What relevancy and pressure mean for unsubscribes

#41 - What relevancy and pressure mean for unsubscribes

2022-03-0832:56

#40 - The Build vs. Buy Dilemma

#40 - The Build vs. Buy Dilemma

2022-03-0139:52

#39 - Applying Deep Learning to CRM

#39 - Applying Deep Learning to CRM

2022-02-2224:39

#38 - Key findings from The State of CRM Report 2022

#38 - Key findings from The State of CRM Report 2022

2022-02-1556:14

#37 - Actioning the voice of the customer

#37 - Actioning the voice of the customer

2022-02-0828:14

#36 - So, What’s going on with Apple Mail Privacy Protection?

#36 - So, What’s going on with Apple Mail Privacy Protection?

2022-02-0134:56

#35 - Big CRM Tech, big promises...but do they deliver?

#35 - Big CRM Tech, big promises...but do they deliver?

2022-01-2520:24

#34 - Unlocking hidden demand within your CRM

#34 - Unlocking hidden demand within your CRM

2022-01-1930:01

#33 - 5 CRM Predictions for 2022

#33 - 5 CRM Predictions for 2022

2022-01-1131:59

#32 - 2021 wrap-up and 2022 announcements

#32 - 2021 wrap-up and 2022 announcements

2021-12-2112:09

#31 - Shed the old ways and advance your CRM forward

#31 - Shed the old ways and advance your CRM forward

2021-12-1436:29

#30 - The great ESP data challenge

#30 - The great ESP data challenge

2021-12-0724:02

#29 - Unlearn what you’ve been taught

#29 - Unlearn what you’ve been taught

2021-11-3029:44

#28 - Optimizing for Multi-Offer Campaigns

#28 - Optimizing for Multi-Offer Campaigns

2021-11-2323:46

#27 - Getting the most out of your loyalty program

#27 - Getting the most out of your loyalty program

2021-11-0927:31

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#38 - Key findings from The State of CRM Report 2022

#38 - Key findings from The State of CRM Report 2022

Ben Bouteille - Splio (formerly Tinyclues)