🎙️ From Navy Service to Healthcare Leadership: Cheryl Lynn Lovell's Journey Through Crisis and Innovation

In this inspiring episode, Cheryl Lynn Lovell, COO of Constellation Health Services and CEO of CLC Group, shares her transformation from Gulf War Navy veteran to healthcare executive leading operations across multiple states. After being steered away from nursing school due to industry misconceptions, Cheryl built her career from CNA to C-suite through hands-on experience in every aspect of post-acute healthcare. Through candid discussions about family challenges including foster care adoption, business failures, and the complexities of healthcare regulations, Cheryl demonstrates how resilience, authentic leadership, and strategic thinking can create meaningful impact in healthcare delivery.

✨ Key Insights You'll Learn:

• Transitioning from military service to healthcare administration after being redirected from nursing

• Building leadership skills without clinical background: forced innovation through team development

• Learning harsh business lessons during rapid growth: cash flow management in receivables-heavy industry

• Navigating foster care adoption challenges and advocating for middle-class mental health access

• Understanding Medicare's outdated DOS-based backend systems impacting industry efficiency

• Implementing operational efficiencies: scheduling optimization and workflow improvements

• Managing post-acute care with 60-day payment delays while fronting service costs

• Creating "outside perspective" consulting approach to identify workflow bottlenecks

• Surviving business closure as turnaround CEO: building dream teams under pressure

• Leading five hospice startups across Eastern US in single year

🌟 Cheryl's Key Influences:

• Betty McNamara (Kelly Assisted Living): Early mentor who taught transition from military command to civilian leadership

• Gulf War Navy Experience: Emergency trauma training foundation for healthcare understanding

• Foster Care Adoption Journey: Developed compassion and persistence through challenging parenting experiences

• Business Failure at Charter Healthcare: Learned team-building and relationship importance during crisis

• Webster University Military Support: Enabled degree completion despite frequent relocations

• Family Support System: Arizona family network provided stability during difficult child-rearing years

👉 Don't miss this powerful conversation about building healthcare teams, navigating regulatory complexities, and how personal challenges can strengthen professional leadership in demanding industries.

🔗 Connect with Cheryl Lynn Lovell:

• Email: cheryl@clcgroupco.com

• Company: Constellation Health Services (COO) & CLC Group (CEO)

• Services: Home health, hospice, palliative care across Eastern US

• Consulting: Operational efficiency and financial improvement for healthcare organizations

• Location: Phoenix, Arizona (serving East Coast clients)

📄 Transcript Available: Adoption, Adversity, and Advocacy: Cheryl Lovell’s Personal and Professional Journey

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📄 Special Thanks to Anthony Codispoti & AddBack Benefits Agency: AddBack Benefits Agency - Providing innovative employee benefits solutions that improve employee well-being while optimizing your bottom line Website: addbackbenefits.com

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