🎙️ How Lori Franzo Built a Dementia-Wise Home Care Network Through Compassionate Training and Crisis Leadership

In this inspiring episode, Lori Franzo, owner and founder of ComForcare Home Care Senior Services in, Louisiana, shares her remarkable 23-year journey from working at the Council on Aging to building a premier home care franchise specializing in dementia care. Through personal stories of Hurricane Katrina recovery, the evolution of caregiver training, and the transformative power of music therapy, Lori reveals how authentic human connection and specialized dementia education have revolutionized quality care for seniors aging in place.

✨ Key Insights You'll Learn:

• Evolution of home care: From simple companionship to complex medical and dementia care

• Dementia-wise certification: Specialized training for different types of dementia interactions

• Music therapy breakthrough: Accessing memories and calming anxiety through personalized music

• Human connection medicine: Depression and isolation addressed through quality caregiver relationships

• Crisis business leadership: Rebuilding after Hurricane Katrina with franchise support

• Employee retention strategies: Competitive pay and benefits reduce 33% industry turnover

• Fall prevention assessment: Comprehensive home safety evaluations prevent dangerous incidents

• Insurance evolution: VA, Humana, and other providers beginning to recognize home care value

• Medicaid challenges: State reimbursement rates forcing quality providers out of system

• Training advancement: 13-hour certification programs versus historical street hiring practices

  
  

🌟 Lori's Key Mentors:

• ComForcare Home Care Franchise Leadership: Provided unwavering support through business crises and growth

• Stephanie (Corporate Office): Continues educating on disease developments and care innovations

• Certified Senior Advisor Organization: Ongoing education in Medicare, Medicaid, and senior services

• Community Healthcare Professionals: Collaborative learning through networking and partnerships

• Long-term Employees: 17-year team members providing stability and institutional knowledge

  
  

👉 Don't miss this powerful conversation about specialized dementia care, building resilient businesses through crisis, and how personalized human connection transforms the aging experience for seniors and their families.

🔗 Connect with Lori Franzo:

Phone: 985-781-6619 (Slidell) or 504-833-7726 (New Orleans) 

Email: lfranzo@comfortcare.com 

Website: ComForcare Home Care Senior Services (nationwide locations) 

📄 Transcript Available: Why Human Connection Matters Most in Modern Home Care with Lori Franzo

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📄 Special Thanks to Anthony Codispoti & AddBack Benefits Agency: AddBack Benefits Agency - Providing innovative employee benefits solutions that improve employee well-being while optimizing your bottom line Website: addbackbenefits.com

#HomeCare #DementiaCare #SeniorServices #CrisisLeadership #FranchiseBusiness #CaregiverTraining #MusicTherapy #FallPrevention #AgingInPlace #InspiredStoriesPodcast